Terms & Conditions

THE RULES OF THE JOB

Plain-English terms covering what Gaffer Price gives you, what we expect from you, and how subscriptions work.

Last updated: September 2026

Who you are contracting with

Gaffer Price is a trading name of Tartan Paint Software Ltd, registered in England & Wales, company number 17445531.
In these terms, "we", "us" and "Gaffer Price" mean Tartan Paint Software Ltd. When you create an account or use the service, you are entering into an agreement with us.
By continuing to use Gaffer Price you agree to these terms. If you do not agree, please stop using the service.
You confirm you are at least 18 years old and, if you sign up on behalf of a business, that you have authority to bind that business.

Gaffer Price is software that helps UK tradespeople capture jobs, produce estimates and quotes, generate invoices and store job photos and records.
We grant you a limited, non-exclusive, non-transferable right to use the service under the plan you have selected, for your own business purposes.
You are responsible for keeping your login details confidential and for all activity under your account, and for providing accurate account information.
We aim to keep the service available and reliable, but we do not guarantee uninterrupted or error-free performance.

You must not use Gaffer Price for anything unlawful, fraudulent, or abusive, including spam, harassment or misrepresentation.
You must not infringe anyone's intellectual property rights, upload content you do not have the rights to, or use the service to produce misleading or deceptive documents.
You must not interfere with the security of the service — no malware, probing, scraping, reverse engineering, or attempts to bypass plan limits or technical controls.
You must not resell, redistribute or sublicense the service.

Dave, our AI assistant, produces estimates, suggestions and mock-up images from the information you provide. Outputs may be inaccurate or incomplete and are a starting point, not professional advice.
You are responsible for checking every price, measurement, quantity and document before sending it to a customer, and for the final prices you charge.
You must have the rights to any text, photos or recordings you upload, and you grant us a limited licence to host and process that content solely to provide the service to you.
You must not use AI features to generate illegal, hateful, deceptive or infringing content. We may remove content, refuse or filter outputs, and suspend accounts that break these rules.
If you believe content on the service infringes your rights, contact us and we will review and act on valid complaints, including removing content and terminating repeat infringers.
Mock-up images are illustrative visualisations only. They are not a guarantee of finished work, materials or dimensions.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Paid plans are billed monthly in advance and renew automatically until cancelled. You can cancel at any time and keep access until the end of the billing period you have paid for.
Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms, alongside our refund policy.
We do not receive or store your card details.

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations.
You can close your account at any time. On termination you may request an export of your data; after a reasonable export window your data may be deleted.
We retain ownership of the service, its software, branding and documentation. You retain ownership of your business and customer records.

To the fullest extent permitted by law, we disclaim implied warranties including merchantability and fitness for a particular purpose.
We are not liable for indirect or consequential loss, including lost profits, lost business, lost data or loss of goodwill.
Our total liability in any 12-month period is limited to the fees you paid us in the 12 months before the claim.
Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
You agree to indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.
These terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction.
We may update these terms as the product evolves; material changes will be highlighted in the app.