GAFFER PRICE

Refund Policy

30 DAYS, MONEY BACK

Try Gaffer Price properly. If it doesn't earn its keep, ask for your money back within 30 days.

Last updated: September 2026

30-day money-back guarantee

  • If Gaffer Price isn't right for you, you can request a full refund within 30 days of your order date — no need to explain yourself.
  • This applies to your first payment on a paid plan. Renewals can be refunded at our discretion, and we'll always look at genuine cases fairly.
  • You can cancel a subscription at any time from Settings. Your paid access continues until the end of the billing period you have already paid for.

How to request a refund

  • Our payments are processed by Paddle, who act as Merchant of Record and handle refunds and billing enquiries.
  • Request a refund directly at paddle.net using the email address you paid with, or send us a message on our contact page and we'll arrange it with Paddle for you.
  • Paddle's own refund policy is available at https://www.paddle.com/legal/refund-policy.

How long it takes

  • Approved refunds are issued to the original payment method, usually within 5–10 working days depending on your bank or card provider.
  • You'll receive email confirmation from Paddle once the refund has been processed.
  • Once a refund is issued, paid features stop and your account returns to the free Gaffer Trial plan. Your jobs, quotes and invoices stay in your account.